Shipping Information
Shipping
Where do you ship from?
All items are shipped and produced from sunny Singapore! All your cute goodies are lovingly packed from the mini workspace of the smol artist behind creations of The Mellow Berry :-)
What are your shipping rates?
To enhance your shopping experience and minimize the chance of any lost parcels, we are providing tracked mails for all orders :)
- Local*: Tracked Shipping - $3.80 / Enjoy free shipping when you spend SGD $50 and above.
- International*: For orders outside Singapore, shipping rates vary according to regions and will be calculated upon checkout.
*All items are priced in SGD
How long will it take for my order to be processed?
All orders (unless otherwise stated as *pre-orders/*backorders) will be shipped out within 3 -7 working days from the date you placed your order.
The following will typically take 4-6 weeks to be processed:
*Backorders: These are items that have been sold out but will be restocked based on the number of orders that has been placed.
*Pre-orders: These are NEW items that has never been sold in the webstore yet, which you can reserve in advance once payment has been made.
How long will it take for my order to be mailed?
Thereafter, you may expect to receive your order within these following working days* after it has been shipped:
- Tracked local shipping: 2-3 working days after date of shipping
- Tracked international shipping: 10-21 working days after date of shipping
*Delivery timings may take longer than stipulated. Do note that working days are from Mon -Fri, excluding Public Holidays.